Creating and managing folders in Outlook Web Access (OWA) helps you organize your emails efficiently. Follow these steps to create and manage folders:

1. Open Your Web Browser: Launch your preferred web browser and go to the OWA login page. The URL is typically provided by your organization's IT department.

2. Sign In: Enter your email address and current password, then click "Sign In."

3. Create a New Folder:

   • In the left pane, right-click on the folder where you want to create a new folder.
   • From the context menu, select "Create new folder."
   • Type a name for the new folder and press Enter.

4. Rename a Folder:

   • Right-click on the folder you want to rename.
   • Select "Rename" from the context menu.
   • Type the new name for the folder and press Enter.

5. Move a Folder:

   • Click and hold the folder you want to move.
   • Drag the folder to the desired location in the folder hierarchy.
   • Release the mouse button to drop the folder in the new location.

6. Delete a Folder:

   • Right-click on the folder you want to delete.
   • Select "Delete" from the context menu.
   • Confirm the deletion if prompted.

7. Set Up Rules to Automatically Move Messages:

   • Click on the gear icon (Settings) at the top right corner of the page.
   • Select "View all Outlook settings."
   • Go to "Mail" > "Rules."
   • Click on "Add new rule" and set the conditions and actions for the rule.
   • Save the rule to automatically move messages to specific folders based on the conditions you set.