Initial End User Setup for a Tablet Connected to Direct IT Android MDM Platform

Initial End User Setup for a Tablet Connected to Direct IT Android MDM Platform

Introduction

Welcome to the initial setup guide for connecting your tablet to the Direct IT Android MDM platform. This manual will walk you through the necessary steps to ensure your device is properly configured and ready for use. Please follow each step carefully to avoid any issues.

Prerequisites

Before you begin, ensure you have the following:
  1. A compatible Android tablet
  2. Tablet must be fully charged.
  3. Stable internet connection
  4. Direct IT Android MDM QR Code

Step 1: Power On the Tablet

Press and hold the power button until the tablet turns on.

Step 2: Initialise MDM Connection

As the devices will be classed as "Company Owned," there is no need to create or sign in to a Google Account. Instead, follow these steps:
  1. On the very initial welcome screen, tap the screen 6 times in the same spot to enter Device Owner mode. It will then ask toscan the QR Code
  2. Join the Wi-Fi to connect to the internet.
  3. It will then have a message “Getting Ready for Work Setup” This may take a short while.
  4. Follow the next three steps
    1. Set a Screen Lock – Create a 6 digit PIN. This can be changed later either centrally, or by the user
    2. Then click Install Work Apps.
    3. Then click Continue Enrolment – Then Continue. Cancelling will reset the device.
  5. Accept any Google Services settings.
  6. You can ignore the device specific settings, for e.g. creating a Lenovo Account, etc by tapping Finish Device Setup.
  7. You’ll then be taken to the tablets home screen. Please be patient whilst the apps are installed.

Step 3: End User Config.

  1. Open Each Microsoft 365 app, and ensure it’s logged in with your email and password.
  2. Change the Screen Time Out to something youprefer (Default is 30 seconds.)
  3. Change the PIN to something you prefer.

Troubleshooting Tips

If you encounter any issues during the setup process, try the following:
  1. Ensure the tablet is connected to a stable internet connection
  2. Restart the tablet and retry the steps
  3. Contact Direct IT support for further assistance

Conclusion

Congratulations! You have successfully set up your tablet and connected it to the Direct IT Android MDM platform. Your device is now ready for use with enhanced management and security features. If you have any further questions or need additional support, please refer to the Direct IT documentation or contact their support team.


    • Related Articles

    • Add a shared mailbox to Outlook mobile

      Use a shared mailbox on a mobile device (phone or tablet) To access a shared mailbox on a mobile device, use the following steps. Sign in to your primary account in Outlook for iOS or Android. Tap the Add Account button in the left navigation pane, ...

    • VitalPBX Connect

      With VitalPBX we offer an application for iOS and Android called VitalPBX Connect. This is an application that will allow you to have your extension on your mobile device. This way, you will never miss a call again. First here are some requirements ...

    • Acrobits Softphone Instructions

      This will guide you through the general steps to install and configure the Acrobits Softphone app on your device. Please note that specific steps may slightly vary depending on your device's operating system (iOS or Android) and any updates to the ...

    • ESET Disk Encryption: How It Works and What Happens When ESET Disk Encryption Has Been Enabled

      ESET Disk Encryption is a robust security solution designed to protect sensitive data on your devices by encrypting the entire disk. This ensures that even if a device is lost or stolen, the data remains secure and inaccessible to unauthorized users. ...

    • General Features of ESET Protect

      General Features of ESET Protect ESET Protect is a comprehensive security solution designed to provide robust protection for businesses of all sizes. It offers a wide range of features to ensure the security of endpoints, servers, and mobile devices. ...