Managing junk email and spam in Outlook Web Access (OWA) helps keep your inbox clean and secure. Follow these steps to control unwanted and unsolicited emails:

1. Open Your Web Browser: Launch your preferred web browser and go to the OWA login page. https://outlook.office.com/

2. Sign In: Enter your email address and current password, then click "Sign In."

3. Access Settings: Once logged in, click on the gear icon (Settings) located at the top right corner of the page.

4. Navigate to Junk Email Settings: Select "View all Outlook settings" from the dropdown menu. Then, go to "Mail" > "Junk email."

5. Block or Allow Senders:

   • Blocked Senders: Add email addresses or domains that you want to block. Emails from these senders will be sent directly to your Junk Email folder.
   • Safe Senders and Domains: Add email addresses or domains that you trust. Emails from these senders will not be marked as junk.

6. Manage Junk Email Filtering:

   • Automatically Filter Junk Email: Ensure this option is selected to enable junk email filtering.
   • Trust Email from My Contacts: Select this option to treat emails from your contacts as safe.

7. Review and Release Quarantined Emails: If your organization uses quarantine for spam emails, you can review and release these messages by signing into the quarantine portal provided by your IT department.

8. Save Changes: Click "Save" to apply your settings.